Difficulty Finding Qualified Staff: The Hiring Crisis in the Restaurant Industry

Introduction

The restaurant industry has always faced a tight labour market, but recent years have intensified these challenges. The COVID-19 pandemic, followed by shifting labour market dynamics, has made it more difficult for restaurants to find qualified, reliable staff. Many restaurants struggle to fill open positions for back-of-house positions like chefs and dishwashers or front-of-house roles like servers and bartenders.

Why It Happens:

Several factors contribute to the difficulty in finding qualified restaurant staff:

  • Labor Shortage: The restaurant industry has lost a significant portion of its workforce during the pandemic, and many individuals are hesitant to return due to health concerns or better opportunities in other industries.
  • Competition for Talent: Many restaurants compete with other businesses in the service industry , retail, and hospitality sectors, which may offer better pay or working conditions.
  • Lack of Skilled Labor: Finding individuals with the right experience, particularly in specialized roles like chefs or skilled kitchen staff, is often difficult due to a shortage of training programs or certifications.

How to Combat It:

Here are strategies to overcome staffing shortages and attract qualified candidates:

  • Partner with Specialized Job Platforms: Recruitment platforms like Restro Jobs cater specifically to the restaurant industry and can help you target a more relevant candidate pool. These platforms often attract job seekers with industry-specific skills and experience.
  • Offer Signing Bonuses and Referral Incentives: Offering a signing bonus or referral bonuses to current employees can effectively incentivize new hires. Additionally, employees who refer to their peers tend to bring in more reliable and trustworthy candidates.
  • Emphasize Employee Development: Instead of solely relying on experienced candidates, consider hiring entry-level workers and investing in training programs. Providing in-house training can help you cultivate a more skilled workforce while reducing the strain on recruiting experienced staff.
  • Flexibility in Scheduling: Offering flexible or part-time hours can help attract a wider range of applicants, particularly those looking for work-life balance, such as students, parents, or guardians.

Conclusion:

Finding qualified staff can be challenging, but with creative recruitment strategies and a focus on internally developing talent, you can overcome staffing shortages and build a strong team. Leverage specialized platforms, offer incentives, and invest in training programs to build a long-term, reliable workforce.